Legal & Privacy

1. Terms of Use

By accessing or using ValoirePro, you agree to be bound by these Terms.

ValaoirePro is designed to assist with the planning, scheduling, and management of horses, riders, and workloads. The platform is a support tool only and does not replace professional judgment or real-time decision-making.

You agree to:

• Use the platform in a lawful and responsible manner
• Input accurate and up-to-date information (horse status, workload, rider allocation, etc.)
• Ensure that all scheduling decisions are reviewed before execution
• Maintain the confidentiality of your login details

You acknowledge that:

• Horses are unpredictable, and conditions may change at any time
• All final decisions regarding horse welfare, workload, and training remain your responsibility

ValaoirePro reserves the right to:

• Modify or discontinue features at any time
• Restrict access if misuse or abuse is detected

2. Platform Function Disclaimer (Equestrian Use)

ValaoirePro may generate or assist with:

• Horse work schedules
• Rider allocations
• Workload balancing
• Operational planning

These outputs are based on user-provided data and system logic.

ValaoirePro does not guarantee:

• That schedules are suitable for every horse
• That workloads are appropriate for individual fitness, health, or condition
• That outputs reflect real-world changes (injury, fatigue, behavioural issues, weather, etc.)

Users must:

• Monitor all horses physically and adjust accordingly
• Override or modify schedules where necessary
• Exercise professional judgment at all times

3. Privacy Policy

ValaoirePro collects limited information necessary to operate effectively, including:

• Name and email address
• Horse and rider data entered by users
• App usage and interaction data

This data is used to:

• Deliver and improve platform functionality
• Maintain system performance and reliability
• Provide support and respond to queries

We do not sell or trade personal data.

Data may only be shared:

• Where required by law
• To protect the safety, rights, or integrity of users and the platform

We take reasonable steps to protect your information, but no digital platform can guarantee absolute security.

4. Data Protection (POPIA Compliance)

ValaoirePro processes personal information in line with the Protection of Personal Information Act (POPIA).

You have the right to:

• Request access to your stored data
• Request correction or deletion
• Object to processing where applicable

To exercise these rights, contact us using the details below.

5. Limitation of Liability

To the maximum extent permitted by law, ValaoirePro shall not be liable for:

• Injury, harm, or loss involving horses, riders, or staff
• Incorrect scheduling, workload imbalance, or operational outcomes
• Loss of data, income, or business interruption
• Decisions made based on platform outputs

Use of the platform is entirely at your own risk.

6. Acceptable Use

You agree not to:

• Use the platform for unlawful or harmful purposes
• Input false, misleading, or harmful data
• Attempt to disrupt, damage, or gain unauthorised access to the system

ValaoirePro may suspend or terminate access if these terms are violated.

7. Intellectual Property

All content, system logic, design, and branding within ValaoirePro remain the property of ValaoirePro.

You may not copy, reproduce, or distribute any part of the platform without permission.

8. Updates to This Policy

We may update these terms from time to time. Continued use of the platform constitutes acceptance of any updates.

9. Contact

For support, data requests, or legal queries:

SupportValoirePro@gmail.com